Your employees’ level of engagement can have a detrimental impact on your business’ performance both positively and negatively. Measuring, or even being aware of employee engagement can become one of those tasks we place on the back burner and forget about. Understanding your employees and their drive is something that should definitely not be overlooked.
What is employee engagement?
Before you can measure engagement, you need to understand what it means to have an ‘engaged employee’. While you will have team members who come to work and fulfil their requirements it does not necessarily mean they are ‘engaged’. An engaged employee will feel invested in the business and tend to go above and beyond the expectations of their role.
How do you know if your employees are engaged?
There are a few ways to see how engaged your employees are, if at all! According to Aubrey Daniels International there are five ways to tell.
5 Signs Your Employees are Engaged | Aubrey Daniels International
The three big benefits
If your team members are engaged you’ll be able to see these three major benefits, amongst others, within your business.
- Boosted productivity – a happy team is a hard-working team! If your employees are truly happy and engaged, they’ll be highly invested in all aspects of the business . They’ll believe in the values and the mission of the business and work hard to achieve individual, team and organisational goals.
- Staff retention – if employees are happy and engaged in their position and workplace you’ll find in most instances they will stay longer. By retaining team members you’ll reap many benefits such as saving time and money on retraining new staff.
- Innovation – when your team is engaged in their work, they’ll tend to look for efficiencies and improvements within systems, processes and procedures. You will also find they bring fresh ideas that could be ‘the next big thing’ for your business.
How to engage your employees
There are a number of strategies and methods you can implement to help engage your team. Here are our top three suggestions:
- Empowerment – there’s nothing more exciting than taking on further responsibility! Give your team members an opportunity to step up – perhaps manage a certain project – to increase their engagement. By taking ownership, you’ll find the right people will aim high to not only complete the project, but exceed the expectation.
- Reward and celebrate success – it can sometimes be as simple as recognising your teams’ achievements no matter how big or small they may be. Different departments will have different successes i.e. sales may celebrate meeting their budgets. In celebration, you’ll help unite your team, help employees feel valued and improve your business culture.
- Facilitate and encourage personal development – provide avenues for your team members to develop their skills in areas they’re interested in – as long as it relates to their career of course. By investing in them, they too will invest back into the business. Your interest in personal development will show you do care for your team members and again, create a workplace they feel happy to a part of.
While you can make every effort to ensure your team members are engaged, there will always be people who will simply not invest in their work. However, it is definitely worth ensuring you create an environment that aims to facilitate engagement.